Terms & Conditions and Service Agreement

These Terms and Conditions ("Terms") govern your use of the services provided by

https://toughenoughcleaning.com/("we," "us," or "our"). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.

We provide customer support and automation services through various communication channels, including phone, SMS, email, and live chat. Our services are designed to assist businesses with customer engagement, lead generation, and support solutions.

By using our services, you agree to:

Provide accurate and complete information when requested.Use the services only for lawful purposes.Refrain from engaging in any activity that could damage, disable, or impair our services.Respect the privacy and rights of other users and third parties.

You are responsible for maintaining the confidentiality of your account login details.We reserve the right to suspend or terminate your access if we detect unauthorized use or violations of these Terms.Youmust notify us immediately if you suspect any unauthorized access to your account.

Payment terms and fees for our services will be outlined in your service agreement.Payments must be made promptly as per the agreed terms. Late or failed payments may result in suspension or termination of services.All fees are non-refundable unless otherwise stated in writing.

All content, trademarks, and intellectual property related to our services are owned by Tough Enough Cleaning may not copy, modify, distribute, or reproduce any part of our services without our prior written consent.

You agree NOT to:

Use our services for any illegal or unauthorized purpose. Attempt to gain unauthorized access to our systems or data.Send spam, malware, or other harmful content through our services. Misuse our platform to harm others or disrupt services.

To the maximum extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our services.Our total liability for any claim related to our services will not exceed the amount you have paid for the services in the past three months.We are not responsible for any loss of data, business interruptions, or damages resulting from third-party actions or circumstances beyond our control.

You agree to defend, indemnify, and hold harmless

Tough Enough Cleaning

from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.

We may suspend or terminate your access to our services if:

You violate theseTerms.You fail to make required payments. We discontinue the service or experience security issues.You may terminate your agreement with us by providing written notice. Upon termination, your access to the services will be discontinued, and outstanding fees will become due immediately.

We may update or modify these Terms from time to time.

Changes will be effective upon posting on our website.Your continued use of our services after changes indicates your acceptance of the revised Terms.

These Terms shall be governed by and interpreted in accordance with the laws of the

State of Florida

, without regard to its conflict of law principles.

Any disputes shall be resolved in the state or federal courts of Florida .

We are not liable for any failure or delay in service caused by events beyond our reasonable control, including natural disasters, government actions, strikes, and network failures.

Our SMS program provides text messages for appointment reminders, events, receipts, customer service, and occasionally promotional messages when you opt in. Message frequency varies depending on your interaction with our services.

If you experience issues with the messaging program, reply to email

info@toughenoughcleaning.com

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Our SMS messages will never contain:

Phishing attempts, smishing, or social engineering to manipulate you into sharing private informationIllegal content (all content complies with federal and state laws)SHAFT content (sex, hate, alcohol, firearms, and tobacco) that does not follow federal and state law and regulations

All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

For privacy-related inquiries regarding our SMS service, please refer to our Privacy Policy:

https://toughenoughcleaning.com/privacy-policy

If you have any questions about this Privacy Policy, please contact us at:

Tough Enough Cleaning

Address
407 south hornet creek street city Idaho

Phone:  +1 888-698-4429  

Email:
info@toughenoughcleaning.com